Organizational Structure

Organizational Structure

FDS is an employee owned organization of over 30 individuals dedicated to the development, support, and success of the CAESAR Enterprise Solution. FDS is proud of the team we have assembled, not only in size but also in quality and dedication to the CAESAR product line.

Client Support Services: consists of the following specialized teams: Integration, Training, Client Contacts and Help Desk. Together these teams support our clients through the integration of new CAESAR products. This unit also provides on-going support to our clients in their day-to-day operational usage of CAESAR products and services.

Engineering: dedicated to developing and customizing CAESAR applications for our clients by way of Specification Development, Programming and System Architect Review.

Quality Assurance: directs quality assurance both internally (FDS) and externally (clients). This team develops and controls quality standards and procedures for engineering requirements, design, testing and user acceptance protocols.

Information Technology: manages the hardware and software needs of our Facilities Management clients. They also manage FDS’ Business Continuity Services Site in Salt Lake City, Utah.

Strategic Development focuses on product development by way of evaluating Customer Satisfaction Audits, market conditions, and competitive products. Responsible for establishing and maintaining key relationships with third party vendors.

Sales & Marketing: manages the marketing and sales of CAESAR products to new clients as well as working with Business Support Services to provide Add-On Modules to current CAESAR clients.

Administration: consists of business units that perform the functions of Executive Administration, Accounting, and administrative support.